Getting Winfield’s to Your Door
Every order leaves our Houston kitchen hand-packed and ready to travel. Here’s how it gets to you.
Place your order by 1:00 PM CST, and we’ll get it moving the next business day.
From there, your ship date depends on the weather and the day of the week. We’d rather send your chocolate out on a Monday than a Friday, so your order might leave a business day or two later than it came in. That’s because real people pack every box by hand, not robots (robots don’t work in our factory, and honestly, we wouldn’t trust them with the caramel). We’re also juggling a few things outside our control, like Mother Nature and carrier schedules, to get your chocolate to you as fast as we responsibly can.
Plan on your chocolate shipping within 3-5 business days, with an extra 1-2 during peak season (yes, the holidays) so every box still gets packed with the same care as the last.
Sending to More Than One Address
One order, many recipients. Send to as many addresses as you need on a single order, and for a longer list you can upload a spreadsheet instead of typing them in one at a time. Don’t have everyone’s address? Send by email instead and each recipient fills in their own.
Houston Local Delivery and Pickup
In Houston you can also order for local delivery through DoorDash and Uber Eats or pick up at any of our three shops: Rice Village, River Oaks, and Galleria/Tanglewood.
Where We Ship
We ship anywhere in the United States, including Alaska, Hawaii, US territories, and APO/FPO military addresses. We do not currently ship internationally.
Order Tracking
You’ll get a shipping confirmation email with tracking as soon as your box leaves us. Keep an eye on it; chocolate is happiest when it’s not waiting on a porch all weekend.
Corporate & Bulk Orders
Placing a corporate order? Custom branded chocolate and bulk gifting have their own timeline, typically a 15-business-day lead time from final approval. Head to our Corporate Gifting page or talk to our team to plan your ship dates around your event.
Questions about a specific order?
Reach out at sweettoothsupport@winfieldscb.com with your order number and we’ll get you sorted.